How do you set the fee?
Pet euthanasia fees are based on the size of the pet, and the distance traveled. We also include sales tax in our fee. Link: Our fees page
Size: Larger pets require a larger amount of the drugs used (a large dog may require 10 times the amount as a cat) so the fee is higher. Cremation fees vary according to the size of the pet, and the cremation options chosen.
Distance: Areas outside of Dane county take our doctors longer and more mileage to drive, so the fees are higher for travel outside of Dane county.
How far in advance do you need me to call for service?
We give first priority to appointments that are scheduled. We will try our best to accommodate people who call samecday. Link: Contact page.
Every day is different, so we may be available immediately when you call, or may not be available until the next day if you call later in the day. We understand that sometimes a need for euthanasia arises quickly, and we will do our best to be at your home quickly; but we may need to refer you to a local emergency clinic if we cannot get to your home in a timely manner.
What if I need you in the middle of the night?
We are not available during the overnight hours, you should take your pet to the nearest emergency service.
Will the sedative/ pain reliever/ anesthetic injection hurt my pet?
The drug combination does not sting; however, pets who are very thin may find the initial needle injection uncomfortable. We make every effort to give the combination in an area that is not already painful, and to use the smallest needle possible. Pets who already in pain may be more sensitive to the shot, because their nerves are already very reactive “wound up”. Some cats are already hypersensitive to touch and may react more vigorously than cats without that hypersensitivity. (Cats will frequently twitch their tails in response to petting if their nerves are hypersensitive).
Why do you use 2 injections instead of 1?
The first injection goes just under the skin- like a vaccine, or insulin injection and is usually not painful. This drug combination helps the pet relax, be pain free, and fall asleep before the euthanasia drug is given. We believe this protocol is less stressful for both the pet and the family than placing a catheter in an awake pet. The pet will gently fall asleep and the family can say goodbye before the euthanasia drug is given. Link: Euthanasia Process page
Will my pet defecate or urinate afterwards?
Yes, if they have any urine or feces in their system. We place a plastic lined cotton pad (pee pad or chuck) under the pet after they are asleep and before the euthanasia drug is given to protect the carpet.
What is the difference between a partitioned cremation and a private cremation?
A partitioned cremation is a less expensive option for families who want their pet’s ashes returned. The cremains (ashes) are returned in a pawprint tin instead of an urn, and there are a few pets in the cremation unit when it is run, instead of a single pet. Each pet is in a separate area, and a stainless steel ID tag with a unique identifying number goes along with the pet, so you are assured of getting your pet’s ashes back.
Should my children be present for the euthanasia?
You are the best person to assess if your children should be present for the euthanasia. Young children (under 5) don’t usually understand the concept that death is permanent, and their presence may make the experience more stressful for their parents. We want you to be focused on your pet, and if taking care of children will distract you from your moments with your pet, they should not be present.
Can we be outside?
We can be wherever your pet is most comfortable, so that can be on the floor, on a bed, couch, outside on a blanket (weather permitting).