Introducing Client Care Specialists

Collage of our client care specialist staff

Here at Journeys Home, our Client Care Specialists (CCS) are often the first voice you will hear when reaching out to us concerning end of life planning for your pet. The Client Care Specialists on our team are thoughtful, compassionate individuals that have experience with planning and assisting with peaceful euthanasia. They are here to offer you guidance and support as your pet is reaching the end of life, whether you are in the early stages of planning or you are ready to schedule an appointment. They strive to lend a gentle listening ear concerning your pets quality of life issues.

All have:

  • worked in veterinary practices and have assisted with both in-clinic and in-home euthanasia
  • endured the loss of their own beloved pets and fully understand the sensitivity that goes into navigating this process

It is always their goal to learn about the unique relationship you and your pet share in order to provide the best experience possible during a difficult time. After discussing your pet’s quality of life concerns, they will talk you through the euthanasia process, can help with coordinating aftercare arrangements, and will do their best to answer any questions and address any concerns you may have.

During a time like this, it’s incredibly important to have trust in the caretakers of the one you love. Our team is here for you before, during, and after experiencing the loss of a furry family member.

Who are they? Meet our Client Care Specialists on our staff page .

About the author

Dr. Laura Purdy

Dr. Laura Purdy is a graduate of the UW Veterinary School in Madison and has been practicing with Journeys Home Pet Euthanasia since 2015. She was honored in 2015 with the American Association of Feline Practitioners Award by UW School of Veterinary Medicine. She is an elite dog trainer. Dr. Purdy is a member of the American Veterinary Medical Association, Wisconsin Veterinary Medical Association, Dane County Veterinary Medical Association, the Pet Loss Professionals Alliance, Association for Pet Loss and Bereavement, and the International Association for Animal Hospice and Palliative Care. She may be reached by voice at 608-347-1897.