(608) 347-1897 journeyspet@gmail.com

Payments & Cancellations


We accept cash, credit cards (Visa, Mastercard, Discover, American Express) and checks.

We do not accept Care Credit.

Payment is requested at time of housecall.

If you have not yet seen our fees page, it is very helpful.


Should it become necessary to cancel or reschedule the appointment we appreciate as much notice as possible so we can help someone else who may really need the time slot.

Please notify us as early as possible. Leave a message or email if it is after hours.

If you cancel or reschedule with 4 hours or less notice, we will charge a 65.00 fee (or 125.00 if outside of Dane county) which we will take as a credit card payment over the phone.